We are currently working on improving our 'Order Look up'. Normal turn time for stock items is 7 to 12 days. Custom made cases turn time is 3-4 weeks. We are also revamping our manufacturing to speed these turn times up. If your order has shipped you should have received an email with the tracking number on it (please check your spam mail to make sure we are whitelisted). You can also always email us at firstname.lastname@example.org to find a better order status.